Shipping & Returns

Right of revocation

You can revoke your contract explanation without details of reasons in text form (e.g. letter, fax, email) or by return of the thing within two weeks. The period starts at the earliest with receipt of this introduction. For the preservation of the revocation period the punctual dispatch of the revocation or the thing is sufficient. The revocation is to direct on: webmaster@a-pe.de.

Revocation consequences

In case of an effective revocation on both sides received achievements must refunded. If you cannot refund the received achievement to us totally or partly or only in a worse condition, you must in this respect do us equivalent compensation if necessary. This does not apply to the cession of things if the worse of thing can be explained by the check – as you would have been possible in the retail shop.

You can avoid the value obligation to pay compensation by taking the thing not like your property in use and omitting everything, which impairs their value. Dispatchcapable things must dispatch back. Not dispatch capable things are collected from you. Obligation of the refund of payment you must fulfill within 30 days after the dispatch of your revocation explanation.

Your right of revocation expires prematurely if the contractor has started with the execution of the service with your express agreement before and of the revocation period or you have these arranges yourself (e.g. by domain registration, software download or the like). The revocation right is not entitled to commercial buyers to BGB §§ 312 pp. The return right is not valid for price –reduced commodity, CI-modules, LCD TFT TV’s, articles with software (disk, CD, DVD), hard disk, automatic antennas and on the occasion of specials sales actions and damaged commodity apart from guarantee.

Not dispatch capable things are collected from you. You have the costs of the return to carry, if the supplied commodity corresponds to the ordered one and if the price of the thing to be returned does not exceed an amount of 40.00 EURO or if you with a higher price of the things have not yet produced the quid pro quo or a contractually agreed partial payment. Obligations to the refund of payments you must fulfill within 30 days after the dispatch of your revocation explanation.